At Nisan 1st we are dedicated to keeping the highest level of customer service.. Below is our companies terms and conditions policy. We live by this and that way it can be used to ressolve any issues.
1. Most parts off vehicles from Nissan 1st are from damaged low mileage insurance claim salvage vehicles, care is taken in the purchase of good quality stock, vehicles parts are checked and tested before dismantling, parts are secondhand and are sold as such. Whilst we wish to give good value to all our customers, we cannot guarantee each part to be absolutely perfect and this is reflected in our prices when they are compared to new items.
2. We will always try to supply the exact part that our customers require, due to variation in model, design and year of manufacture, we cannot give a 100% guarantee that parts are correct for the purpose required. All sales are made on the strict understanding that the customer is responsible for the correct information given. Exchange or refunds are offered, but carriage charges are excluded.
3. Nissan 1st accepts no responsibility for damage to the said part or any motor vehicle to which it is fitted or to any impaired performance caused by faulty installation or subsequent damage caused by lack of maintenance or for the loss of use of a motor vehicle whilst part is being returned or exchanged.
4. All engines are warranted against cracked cylinder blocks or heads, bad cam or crankshaft, excessive smoking, and to be in good running order unless otherwise stated.
5. Cylinder head castings are guaranteed against cracks ONLY.
6. Any used engines purchased must have new oil, filter and cam belt if applicable, as recommended by the manufacture.
7. This warranty does not cover for accessories to engines such as: cam belt, water pump, fuel pump, carburettor, distributor, computers, clutch, hoses, cables, etc.
8. Engines and transmissions must have new seals and new oil upon installation into a vehicle (warranty does NOT cover rear main engine seals).
9. Back axles and gearboxes are guaranteed to work properly; gears are guaranteed to be in good condition, bearings are guaranteed not to be noisy at time of purchase. There is NO guarantee for labour to install or remove.
10. Proper oil levels and cooling levels must be maintained at all times for warranty to be valid.
11. When "Heat Tabs" have been fixed onto a cylinder heads or engines, the warranty becomes void if the Heat Tab is missing or has been damaged or melted (melting of the center of a Heat Tab shows that the part has been overheated).
12. NO refunds or returns for `cut to order` body sections, or special order parts.
13. All Warranty installations must be carried out by a certified, reputable fitter / workshop or an authorised agent of establishment. Improper installation will void this warranty.
14. All warranty claims must be presented to Nissan 1st within the number of days specified from date of purchase for this warranty to be valid.
15. Nissan 1st may undertake to: replace parts, repair or refund the original purchase price - NOT labour costs.
16. Refunds and replacements are for parts only - carriage / delivery charges are not included, therefore not refundable.
17. This warranty does not cover parts that are used in connection of any vehicle racing or competitive sport, off roading. Rallying, drifting, etc. This warranty does not cover damage or accidents caused by misuse or by parts being modified to enhance performance or appearance.
18. Unless the part purchased is faulty, the returned part may be charged with a handling fee of 25%.
19. Nissan 1st does NOT assume responsibility for towing charges, lay-up time, telephone charges, losses due to down-time, costs and lodging, costs of vehicle use, inconvenience, and vehicle rental / hire.
20. Warranty is for the part sold as stated only, not for ancillaries or attachments.
21. These terms and conditions of sale are not intended to restrict or exclude any legal rights bestowed or implied by Law or a consumers statutory rights under the `Sale of Goods Act` 1977 or any amendments thereof.
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